Shipping Policy
At Koushicare, we are committed to ensuring your order is delivered promptly and securely, no matter where you are in the world. Below is an overview of our shipping times, methods, and policies.
Shipping Time
- We strive to dispatch your order within 72 hours. In case of temporary stock unavailability, we usually require 3-5 working days to replenish before dispatching.
Shipping Methods and Delivery Time
To provide efficient and reliable delivery, we work with a variety of carriers. Our system automatically assigns the most suitable delivery method based on the weight and destination of your package.
- United States: Delivery takes approximately 6-10 working days.
- Europe: Delivery takes approximately 8-12 working days.
- Other Regions: Delivery takes approximately 10-15 working days.
Shipping Costs
- Worldwide: Free shipping on all orders.
Please Note:
- Orders shipped to a P.O. Box address will be delivered via standard shipping methods and are not eligible for expedited shipping.
- If your tracking information appears stuck on a certain date, this is typically due to the package being processed through customs. Once cleared, it will move swiftly to your destination.
- COVID-19 Notice: Due to the impact of the coronavirus pandemic, delivery times may be delayed by 1-7 days. We appreciate your understanding.
Tracking Information
- You will receive a notification with tracking information via email once your order has shipped.
- If your tracking status shows “No information available at the moment,” please allow 2-5 business days for the tracking information to update. Occasionally, items in the same order may be shipped separately due to logistical reasons, even if you have selected combined shipping.
If you have any questions or concerns about your shipment, please contact us at service@koushicare.com. Our team is here to help!
Need Further Assistance?
If the above information does not resolve your issue, please reach out directly to us at service@koushicare.com, and we'll be happy to assist you further!
